Fair questions, straight answers.

You’re not opening tickets into a queue. You get one dedicated specialist and a private group chat — you message them like a colleague, they make the changes within your plan’s turnaround, and the same person sees your website every time.

One small change completable in about 15 minutes — new text, a price change, a photo swap, a promotion banner, a link fix, updated opening hours, and similar. Every update includes a desktop check, a mobile check and one revision.

Your specialist tells you straight away and sends a clear quote — a new section is $49, a new page is $79, larger jobs are quoted individually. Nothing is ever started or charged without your approval.

Either. If you know your plan, buy it on the checkout page and your specialist reaches out within 1 business day to run your kickoff. Prefer to talk first? Book a free consultation and we’ll recommend a size.

No — allowances reset monthly, which is how we keep prices low and turnarounds fast. Busy month? An extra update is $15, arranged directly with your specialist.

Only the safe ways: a collaborator or staff invite with limited permissions, or credentials shared through a password manager’s secure link. Your specialist walks you through it on the kickoff. Never passwords over plain email.

WordPress, Shopify, Wix, Squarespace, Webflow, GoDaddy and most custom-built sites. Unsure? Book a free consultation and we’ll confirm before you pay anything.

Each plan has a standard turnaround of 2–5 business days per update. Urgent? Rush turnaround is $25 and lands within 24 hours.

Every update includes one revision. Tell your specialist what to adjust and they’ll fix it — it doesn’t use another update.

No contract, no minimum term. Plans are billed monthly or yearly and you can cancel any time; service continues until the end of the period you’ve paid for.

Your specialist will happily tidy wording and fix typos within an update. Full copywriting for new pages is quoted separately so the cost is always clear upfront.

Yes — the Partner plan includes managed social media marketing: eight posts per month across two platforms of your choice, a monthly content calendar, and a short performance summary alongside your six website updates. Larger campaigns are quoted separately.

Yearly plans are billed once upfront for 12 months at a reduced monthly rate — for example, Growth drops from $79/month to $15.99/month ($191.88 billed yearly), saving you $756 over the year. Plans renew annually, and if you cancel, service continues to the end of the period you’ve paid for.

A small in-house team of website specialists — and for you, specifically your specialist. No anonymous queue, no outsourcing roulette.